Before you ask yourself “what can and can’t I do in the cloud,” stop to consider the larger picture. How will your customers know that you have adopted cloud computing? What resulting radical improvement will delight your customers? These questions help you focus on the impact you want to achieve with your initiative. The answers [...]
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Whether you operate IaaS, PaaS, or a SaaS service, watch out for these three pitfalls to the success of cloud offerings: Encouraging the wrong thing. Measuring the success of the offering by looking only at utilization metrics damages sales. One cloud service provider measured the success of its IaaS service – and compensated its sales force – [...]
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This coming year tens of thousands of medium and large companies will conduct initiatives to adopt cloud computing – and most of these will fail. The cause of these project failures will be unrealistic expectations. The inoculation is a hefty dose of reality. Get your vaccine here. No one questions the fact that IT is [...]
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Meeting business and technical requirements is important, but to what extent is your organization ready to accept the changes that your new initiative will introduce? In my work with global clients I’ve identified three critical elements that govern the success or failure of these initiatives: Diet: How much is risk-taking accepted, encouraged, and rewarded? Taste: [...]
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It may sound strange, but your organization does not need a strategy for cloud computing. You no more need a strategy for cloud computing than you need a strategy for toothbrushing: as long as your teeth are healthy, who cares if you brush from top to bottom or from left to right, or what brand [...]
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Building and operating a private cloud ourselves is simple, right? Give our experienced IT folks a budget for hardware and software, a clear mandate, and deadlines, and we’re likely to succeed. That’s what we’ve always done, and it’s worked out tolerably well. Private cloud isn’t so different from running our own virtual machine environment, and [...]
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Back in the early days of computers, or so the legend goes, when an entire room housed less computing power than in today’s iPhone, a large government agency had a serious problem: their computer system stopped working. Though it was only three weeks since the system had been certified, the startup sequence refused to complete, [...]
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Simon Wardley recently satirized the typical response of corporate IT departments to technology change as follows: Ignore, ignore, ignore, “no”, “no”, “I said ‘no,’ dammit”, “Oh no”, “Oh, f**k”. It reminds me of the classic Toys-R-Us TV commercial from the 1980s featuring children singing about not wanting to grow up. Resistance to change is not unique to [...]
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An informal survey of my application developer friends revealed four main types of motivations driving developers. These four types of motivations are represented in this diagram: Individual developers can be motivated more or less altruistically. Individual developers can also be focused on the external manifestations of success – such as appreciative customers – or on [...]
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Like companies producing any kind of offering, software companies require three elements in order to successfully deliver: knowing what to build, knowing how to build it, and knowing how to deliver it to the customer. When each of these three functions – research, engineering, and delivery – does its job independently, you get slow progress [...]
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